Jim Ryan is the Global Leader – Mergers and Acquisitions for Protiviti, a subsidiary of Robert Half. Protiviti is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, risk and internal audit.
On paper, mergers and acquisitions hold so much allure: Access to new markets, cost savings, opportunities to deliver new products and services.
But as countless studies have shown, many fail to live up to expectations. Though the reasons for failure are legion, one common mistake is underestimating the vital role human capital plays in every facet of the complex undertaking - before, during and after.
Perhaps most importantly, key stakeholders need to grasp this tenet: Assembling the right people to lead the planning and execution of integration is tantamount to ensuring that the right people remain with the organization once the deal is done.